More than 90 percent of successful project management is dependent on the effective use of soft skills. Making things happen using the full force of your team is critical to projects requiring more than a couple of resources, yet these areas of focus are often overlooked in the development of a project manager. Led by Bill Murray, PMP, BSChE, MBA, Ph.D., this course provides an introduction to soft skills for project managers by focusing on techniques for successful communications, leadership, team building and relationship building.

Course Details

Module 1 – Soft Skills Concepts

  • Identifying soft skill challenges
  • Identifying soft skills
  • Differentiating relationship management and task management
  • Conducting self-assessments
  • Identifying a feedback model
  • Applying the Johari Window

Module 2 – Communications Concepts and Techniques

  • Understanding communications basics
  • Model
  • Channels
  • Types of communications
  • Barriers
  • 360 communications
  • Enhancing listening skills
  • Developing questioning skills

Module 3 – Key Conversations

  • Engineering conversations
  • Building relationships
  • Managing conflict
  • Negotiating for enhanced success

Module 4 – Leading through Communications

  • Developing and conducting effective presentations
  • Conducting effective meetings
  • Recapping communications
  • Revisiting self-assessment

Module 5 – Leadership Concepts

  • Understanding leadership principles
  • Identifying leadership styles
  • Building teams
  • Leading teams through the stages of team development

Module 6 – Team Building

  • Identifying and applying motivation techniques
  • Building trust
  • Building accountability

Module 7 – Leading Teams and Stakeholders

  • Engaging stakeholders
  • Managing upward
  • Problem solving through teams
  • Facilitating groups in workshops

Module 8 – The Way Forward

  • Applying techniques to challenging situations
  • Understanding a personal development model
  • Building personal action plans

Recapping course concepts and applications

  • Managers and team leaders
  • Those responsible for the success of initiatives and team projects
  • Project management professionals wanting to develop their leadership style to increase performance and better solve specific project situations
  • Individuals who want to learn techniques to foster healthy conflict and learn how to monitor and control project work by developing stronger bonds among team members
  • Individuals seeking credits towards their 60 professional development recertification units (PDUs) every three years

The estimated Cost of Attendance (COA) for Communication and Leadership for Project Managers is up to $945.00.

Financial assistance information can be found on Rice Financial Aid's Visiting and Continuing Education Students page.

Due to the high demand for courses, registrations are considered final as of 10 working days before class starts. No refunds will be issued after these dates and credits will not be given for future classes. No refunds will be granted for participants who miss a portion of a program. Refund requests before the deadline are subject to a 10% processing fee and must be made in writing to gscs@rice.edu. If books have been issued, the cost of the books and any shipping fees will be deducted. Refunds for credit card payments will be processed as credits to the accounts from which they were paid and may not appear as a credit until the following statement. Refunds for enrollments paid by check take up to four weeks to be processed and mailed by the Rice University accounting office. There is a $30 charge for any check returned for insufficient funds.

Tuition includes the license fee and workbook



Enroll Now - Available Sections

Section Title
Communication and Leadership for Project Managers
T, Th
6:00PM to 8:00PM
Mar 03, 2020 to Mar 26, 2020
Schedule and Location
Contact Hours
  • Rice Campus
Course Fee(s)
Tuition non-credit $945.00
Section Notes
Please refer to the course home page for your potential discount code (EARLY100) to use at check out. Registration is final, and there will be no refunds given for discounts after the fact.