CPFOP2058 - Fundamentals of Constituent Relationship Management

This online course covers the core concepts of constituent relationship management and will explain which data elements, performance metrics, analyses, reports and processes are needed to implement this approach. Relationship management describes the process or methodology by which an organization focuses its fundraising efforts on activities and strategies that advance the relationship between constituents and the organization’s mission. Relationship management often identifies “clogs” in the fundraising pipeline and figures out how to move them along.

Course Details

Association of Fundraising Professionals (AFP) offers professional education scholarships to their membership.

Discounts are available for AFP, Apra and AASP members and Rice faculty, staff, students and alumni. Please contact us at 713-348-4803 or gscs@rice.edu to receive the appropriate discount code.

Due to the high demand for courses, registrations are considered final as of 10 working days before class starts. No refunds will be issued after these dates and credits will not be given for future classes. No refunds will be granted for participants who miss a portion of a program. Refund requests before the deadline are subject to a 10% processing fee and must be made in writing to cpnl@rice.edu. Refunds for credit card payments will be processed as credits to the accounts from which they were paid and may not appear as a credit until the following statement. Refunds for enrollments paid by check take up to four weeks to be processed and mailed by the Rice University accounting office. There is a $30 charge for any check returned for insufficient funds.

Applies Towards the Following Certificates

Fund Development Certificate : Fund Development Elective Courses
Fundraising Operations Certificate : Fundraising Operations Courses

Thank you for your interest in this course. Unfortunately, this course is either full or not currently accepting registrations.