This online course covers the core concepts of constituent relationship management and will explain which data elements, performance metrics, analyses, reports and processes are needed to implement this approach. Relationship management describes the process or methodology by which an organization focuses its fundraising efforts on activities and strategies that advance the relationship between constituents and the organization’s mission. Relationship management often identifies “clogs” in the fundraising pipeline and figures out how to move them along.

Course Details

Discounts are available for AFP, Apra and AASP members and Rice faculty, staff, students and alumni. Please contact us at 713-348-4803 or gscs@rice.edu to receive the appropriate discount code.

Applies Towards the Following Certificates


Enroll Now - Available Sections

Section Title
Fund CRM Spring 2019
Online, self paced
W, Th, F, Sa, Su, M, T
12:00AM to 12:00PM
Jun 12, 2019 to Dec 31, 2019
Schedule and Location
Contact Hours
  • Online
Delivery Options
Course Fee(s)
* non-credit $285.00
Section Notes
Once enrolled, you will receive your login information within 48 hours of registration. The class will be delivered using an on-demand format that requires students to view the content over the internet using a computer or laptop with a solid connection to the Internet and a headset.  You can access the content with a smart phone or tablet, but please be aware features may be limited and your connection may be less reliable.  For more details regarding technology requirements, please visit: http://glasscock.rice.edu/required-equipment.