PSLDMDIP1303 - Executive Diplomacy Certificate

Topics Covered:

• The Fundamentals of Protocol
• Cultural Awareness—Why Culture Matters
• Rank and the Order of Precedence
• Names, Titles & Forms of Address
• Relationship Building—the Business of Diplomacy
• Working with the World—Diplomats and Consular Officers
• The Global Executive—Greetings, Introductions, Meetings & Virtual Business Etiquette

Module 1 The Fundamentals of Protocol—provides overview

• Activity: Participant Expectation
• Terms to Know
• Purpose and People
• Rules of Engagement
• A Brief History of Protocol
• How Protocol Impacts Business

Module 2 Cultural Awareness: Why Culture Matters

• What is Culture?
• How Culture Impacts Business?
• Culture Clash
• Effective Engagement

Some Tools and Resources: Cultural Dimensions and Cultural Profiles

Module 3 Rank and the Order of Precedence

• Terms to Know
• Basic Rules
• Practical Applications

Exercise: Various Scenarios; Groups Work Together

Module 4 Relationship Building—The Business of Diplomacy

• Terms to Know
• Principles of Diplomacy
• A Plan for Executive and Corporate Diplomacy
• Building Your Global Relationship Portfolio
• Networking Tips & Event Engagement Checklist

Exercise: Relationship Audit and Relationship Plan
Readings Winning the Influence Game: What Every Business Leader Should Know About Government, Michael Watkins, Mickey Edwards, & Usha Thakrar
+ Chapter 4 Cultivating Relationships
+ Chapter 8 Globalization: The Rise of Corporate Diplomacy

Module 5 Names, Titles, and Forms of Address

• Terms to Know
• Basic Rules
• Using Honorific and Courtesy Titles
• Introductions

Exercise: practice introducing officials with different names, titles, and forms of address

Module 6 Working with the World—Diplomats and Consular Officers

• The Language of Diplomacy—terms to know
• Common Misconceptions
• Key Functions
• How You Can Work with Diplomats and Consular Officers
• Pronto Protocol: Speed Quiz

Module 7 The Global Executive

• Greetings Around the World
• Business Cards
• Escorting Guests
• Small Talk Around the World
• Body Language Best Practices
• Seating and Positions of Honor

Exercise: variety of group exercises—business card exchange, escorting guests, seating

Module 8 The Executive Diplomat

• Event Engagement Checklist
• Executive Diplomacy in Action

• Corporate, non-profit, and government leaders engaged in the global arena and those who support them
• Those responsible for the success of international initiatives, visits, and programs
• Individuals who want to develop skills for success in the international market
• Those who want to learn techniques for building a global relationship portfolio

The cost of attendance (COA) is $2425.

Financial assistance information can be found on Rice Financial Aid's Visiting and Continuing Education Students page.

Due to the high demand for courses, registrations are considered final as of 10 working days before class starts. No refunds will be issued after these dates and credits will not be given for future classes. No refunds will be granted for participants who miss a portion of a program. Refund requests before the deadline are subject to a 10% processing fee and must be made in writing to gscs@rice.edu. If books have been issued, the cost of the books and any shipping fees will be deducted. Refunds for credit card payments will be processed as credits to the accounts from which they were paid and may not appear as a credit until the following statement. Refunds for enrollments paid by check take up to four weeks to be processed and mailed by the Rice University accounting office. There is a $30 charge for any check returned for insufficient funds.