PSHEALCMAA3012 - Certified Medical Administrative Assistant (CMAA) (Voucher Included)

Ready to enter an in-demand field? According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 16% through 2031, which is much faster than the average job. This course will teach you how administrative medical assistants are versatile and valuable members of the healthcare team who handle a broad range of duties and are skilled multitaskers that direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online administrative medical assistant certification course will prepare you for positions working alongside medical providers performing these administrative duties.
Upon completing this medical administrative assistant training course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This CMAA certification course includes a voucher that covers the fee for the exam. The course also includes an opportunity to participate in clinical experience.

Disclaimer: To qualify for the clinical experience applications process, students must successfully complete the online course and have account balances up to date (at a minimum). Going through the clinical experience application process does not guarantee a placement. However, affiliated partnerships increase the likelihood of finding a site that matches student needs. COVID may be affecting the capacity of availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

Course Details

What you will learn
• Learn what is required to succeed as a Medical Administrative Assistant

•   Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
•   Learn best financial practices for a medical center
•   Master the fundamentals of medical terminology and ethical best practices
•   Understand the basics of working with medical documents, medical billing, and coding processes
•   Identify the professional traits that a medical assistant must possess
•   Discuss the various administrative job duties of a medical assistant
•   Recognize the importance of professional certification

How you will benefit

•   Jump-start your career in the medical field
•   Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
•   Understand how to create positive, efficient experiences for patients to make them more comfortable
•   Professionalism represents the type of behavior that demonstrates your moral, ethical, and respectful attributes when interacting with patients and coworkers
•   The medical assistant has a critical role in the ambulatory care setting, performing administrative tasks under the direction of the provider
•   An increasing number of employers now require that their medical assistants be certified
•   Preparing for the certification also shows that the medical assistant has met specific educational requirements and has committed to continuing their education in the future

How the course is taught

•   Self-paced, online course
•   6 Months to complete
•   Open enrollment, begin anytime
•   160 course hours

Certified Medical Administrative Assistant

Medical Assisting Foundations
Professional Behavior
Legal and Ethical Issues
The Art of Communicating
Telecommunications, Telephone Professionalism, and Telephone Techniques
Written Communications
Medical Office Environment
Patient Scheduling
Managing Medical Records
Introduction to Health Insurance
Medical Coding: An Overview
Patient Accounts
Insurance Claims, Patient Billing, and Collections
Daily Financial Practices
Managing the Office
Pharmacology
Certification
Preparing for Your Career

Prerequisites:

Pre-existing knowledge of medical terminology or completion of the Medical Terminology course is strongly recommended.
Certification Requirements:
In order to sit for the national certification exam, candidates must have a high school diploma or equivalent. Certification exams offered by NHA are only available online to candidates located in the US.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

Please note: You will receive a digital book if the physical book is on backorder.

About Certification

National Healthcareer Association (NHA)

The National Healthcareer Association (NHA) has a single goal: to improve the quality of patient care in all medical settings. NHA believes that increasing the knowledge, skills, and competency of healthcare professionals will result in improved patient care as well as better efficiency in the healthcare industry. NHA provides a variety of certifications that work toward achieving this goal. The organization is a nationally-recognized and highly-respected healthcare certification provider.

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Does the course prepare me for certification?

This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course coursework and your financial obligation.

How long does it take to complete this course?

After you register, you will receive 6 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don’t have enough time to complete the course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.